Terms of Service

    Last Updated: November 21, 2025

    1. Acceptance

    By accessing, integrating, or using SnapKYC (“Service”), you agree to these Terms of Service (“Terms”). If you are accepting on behalf of an organization, you affirm that you have the authority to bind that entity. If you do not agree to these Terms, you must not use SnapKYC.

    2. Definitions

    • “SnapKYC,” “we,” “us,” “our” refers to SnapKYC, a digital identity authentication service developed and operated by Ooru Digital Private Limited.
    • “You,” “Customer,” or “User” refers to the individual or entity accessing or integrating SnapKYC.
    • “Authentication Data” means anonymized or derived information generated during an Aadhaar-based authentication transaction (e.g., success/failure metadata), excluding any Aadhaar number, biometric data, demographic attributes, or personally identifiable information.
    • “Customer Data” refers to any information submitted to initiate an authentication request through SnapKYC.
    • “Documentation” means API references, developer guides, integration manuals, or help resources provided by SnapKYC.
    • “Aadhaar Ecosystem” refers to the authentication frameworks and guidelines issued by UIDAI and applicable regulations under the Aadhaar Act.

    3. Grant of License

    SnapKYC grants you a limited, non-exclusive, non-transferable, revocable license to integrate and use the Service solely for lawful identity verification and authentication purposes. Reverse engineering, unauthorized resale, scraping, or misuse of the Service is strictly prohibited unless expressly permitted by us in writing.

    4. Data Handling & Privacy

    SnapKYC is designed as a consent-driven, privacy-preserving authentication layer.

    • We do not store or process Aadhaar numbers, biometrics, demographic details, or PII.
    • Users approve authentication requests directly through the Aadhaar app, as per UIDAI guidelines.
    • You retain ownership of your Customer Data.
    • SnapKYC may collect anonymized operational metadata (e.g., timestamps, error codes, integration performance metrics) solely to improve service quality, maintain system security, and comply with regulatory audits.
    • All processing is governed by our Privacy Policy and applicable regulations.

    Use of SnapKYC constitutes your consent to such processing practices.

    5. Compliance with Authentication Frameworks

    SnapKYC operates in compliance with UIDAI’s Offline Verification Seeking Entity (OVSE) guidelines and supports Aadhaar-based authentication flows as permitted under the Aadhaar Act and DPDP Act.

    By using SnapKYC, you acknowledge that:

    • All authentication requests must be user-approved.
    • You will not attempt to extract, store, or derive Aadhaar numbers, biometrics, or PII.
    • You will use the Service strictly for lawful identity verification purposes.

    Any non-compliant use may result in immediate suspension or termination.

    6. Updates to Terms

    We may modify these Terms periodically. Updated versions will carry a revised “Last Updated” date. Continued use of SnapKYC after updates constitutes acceptance of the modified Terms.

    7. Warranty Disclaimer

    SnapKYC is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties—express or implied—including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

    SnapKYC does not guarantee:

    • Uninterrupted service.
    • Error-free authentication results.
    • Compatibility with all third-party systems.

    8. Limitation of Liability

    To the maximum extent permitted by law:

    • SnapKYC is not liable for any indirect, incidental, consequential, punitive, or special damages, including loss of revenue, profits, or data.
    • Our cumulative liability is limited to the fees you paid for SnapKYC in the preceding 12 months.

    9. Indemnification

    You agree to indemnify and hold harmless SnapKYC and Ooru Digital from claims or damages arising out of:

    • Your misuse of the Service.
    • Any violation of these Terms.
    • Non-compliance with Aadhaar or DPDP regulations or
    • Infringement of third-party rights resulting from your use.

    10. Payment & Renewal

    Paid usage of SnapKYC—including transaction-based billing, subscription plans, or enterprise agreements—is governed by the applicable order form. You authorize automatic renewal unless cancellation is communicated before the renewal date.

    11. Regulatory & Export Compliance

    You agree not to use SnapKYC in violation of:

    • Any applicable Aadhaar regulations.
    • DPDP obligations.
    • Export control laws, sanctions, or embargo restrictions.

    You represent that you are not located in any restricted jurisdiction.

    12. Force Majeure

    SnapKYC is not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, cyberattacks, government restrictions, or network outages.

    13. Severability

    If any provision of these Terms is deemed invalid or unenforceable, that provision will be limited or removed as necessary, while the remaining Terms continue in full effect.